is the online magazine of BSI Group, highlighting the vital role that standards play in today's business environment by helping organizations improve quality, save money, reduce risk and be more sustainable. Features include interviews with leading business figures, as well as news on the latest developments in management systems, standards, testing, healthcare and certification.
Building a better future
30 Jan 2009
Topics: Construction
On 10 October 2008, BSI held its Construction Industry Forum, officially launching the "Construction and Built Environment Sector Policy and Strategy Committee". Attendees to the event included government departments, industry contacts and construction committee chairmen and members, and it was opened by Mike Low, director of BSI British Standards and introduced by Sir David John KCMG, chairman of BSI Group.
Topics under discussion included "Rethinking standards in construction - the start of the process" which was led by Peter Cunningham of Constructing Excellence, and included an industry perspective from acting committee chairman, Peter Caplehorn.
A panel chaired by Shirley Bailey-Wood, operations director of BSI British Standards, discussed the need for co-ordination and transparency in the development of standards, and the impact of EU Directives and mandates versus voluntary standards.
Business Standards © 2010. Editorial produced by Caspian Publishing in association with The British Standards Institution. Editorial opinions expressed on are not necessarily those of BSI Group or Caspian Publishing. Neither Caspian Publishing nor BSI Group accept responsibility for advertising or editorial content, nor for that appearing on linked third-party websites. Reproduction in whole or in part is forbidden without written permission from BSI Group or Caspian Publishing.
Airbus in the UK has achieved certification to BS 25999, the Business Continuity Management (BCM) standard, following an audit from BSI. The certification covers Airbus? wing manufacturing site in Broughton, North Wales and becomes the first aerospace manufacturing company to receive certification to this standard by BSI.
BSI is planning an informal free lunchtime roundtable in central London on 10 December 2009 to explore how small businesses and their trade bodies can work more effectively with standards. Places are limited so to register your interest or request more information, please email bsi.survey@bsigroup.com or call +44 (0)20 8996 7750.
A little bit extra for Kitemark® bodyshops and garages
It's all well and good for an automotive bodyshop to earn the Thatcham BSI Kitemark® for Vehicle Body Repair, but it won't have as much impact if potential clients don't know about it. As a consequence, BSI decided to offer an Extras marketing toolkit to bodyshops and garages that have earned the Kitemark.
How do you put a price on a brand? An international standard in the making will provide a consistent, reliable approach to brand valuation.
While there was a time when companies would never consider working alongside the competition, today's marketplace demands a more flexible approach. Collaboration is fast becoming par for the course. For example, large government contracts often require expertise that goes far beyond any one company's capacity to deliver. Forming a consortium brings together the right experience in the right place, and it can mean the difference between winning or losing a tender.
Question: Can you really measure customer satisfaction?
The simple answer is yes. Two years ago, BSI Management Systems took our customer- focused strategy to the next level by introducing a satisfaction survey for our clients.
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