BUSINESS STANDARDS
is the online magazine of BSI Group, highlighting the vital role that standards play in today's business environment - delivering ROI, saving costs, improving quality and mitigating risk. Features include interviews with leading business figures, as well as news on the latest developments in management systems, standards, testing, healthcare and certification.

Quality Service, Competitive Business. Setting the standard in customer service

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A clear case for carbon neutrality

"Carbon neutral" sounds good on paper, but what does it really mean? Organizations are making claims about carbon neutrality for everything from products to travel, events, projects and buildings. The problem is that no one quite agrees what "carbon neutral" means or how far it extends.

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BSI takes First Advantage

As part of its evolving governance, risk and compliance strategy, BSI has acquired the Supply Chain Security Division of First Advantage Corporation.

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High security for Barclays

Security is a challenge at the best of times for a retail bank. If you offer services via the internet, security becomes even more complicated. For Barclays UK Retail Online Banking, information security is at the core of their business, which is one of the main reasons the organization pursued and achieved certification to ISO/IEC 27001 Information security from BSI.

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A little bit extra for Kitemark® bodyshops and garages

It's all well and good for an automotive bodyshop to earn the Thatcham BSI Kitemark® for Vehicle Body Repair, but it won't have as much impact if potential clients don't know about it. As a consequence, BSI decided to offer an Extras marketing toolkit to bodyshops and garages that have earned the Kitemark.

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OCS triple bill

OCS, an international facilities services group based in the UK, has achieved triple certification to ISO 9001 Quality management, ISO 14001 Environmental management/ and BS OHSAS 18001 Health and safety management with BSI.

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Question: Given the state of the environment, should issues like energy management in business be more regulated and closely monitored instead of voluntary?

Climate change is such an urgent issue that some might argue the only answer to this question is "Yes". However, creating laws that achieve their goals in precisely the right way is challenging and time consuming at the best of times. And when it comes to climate change, the factors involved are varied - too many for any one law or set of laws to cover adequately.

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