is the online magazine of BSI Group, highlighting the vital role that standards play in today's business environment by helping organizations improve quality, save money, reduce risk and be more sustainable. Features include interviews with leading business figures, as well as news on the latest developments in management systems, standards, testing, healthcare and certification.
Office Depot is first in Spain
10 Dec 2008
Topics: ISO 9001, Quality management, Spain
The Spanish arm of Office Depot, one of the largest office retail chains in the world, has become the first company in Spain to obtain certification to the updated ISO 9001:2008 Quality Management System standard, and the first company globally to be audited and certified by BSI to the updated standard.
The scope of registration is comprehensive and includes stock; provision and distribution of office material, printing and computer products; fleet management; and administrative support and central office functions. The latter functions include planning and strategy, operations and maintaining the management system, as well as supporting and assessment functions in different locations.
Certification to the updated ISO 9001:2008 is particularly important because it focuses on processes and confirms that Office Depot in Spain is committed to continuous improvement, in line with the "Plan-Do-Check-Act" (PDCA) cycle.
"This has been an opportunity, a challenge and an effort for us," says Carolina Lopez, quality manager with Office Depot in Spain. "It's an opportunity because this has allowed us to review our commitment to quality, and our handbook to our process and client's requirements. This process review is always a challenge because of the improvement and changing aims, and every worker's effort is here and every manager for making it true."
Marcio Viegas, BSI Spain country manager adds, "Certification has been possible thanks to Office Depot's attitude and speed in improving its system based on the draft standard. We completed an initial assessment in September using the draft standard, and when the new standard was published last month and we received confirmation that the content was the same as the draft, we were able to issue the certificate without delay."
For more information on ISO 9001 in Spain: http://www.bsigroup.es/es/certificacion-y-auditoria/Sistemas-de-gestion/estandares-esquemas/ISO-9001/
Business Standards © 2010. Editorial produced by Caspian Publishing in association with The British Standards Institution. Editorial opinions expressed on are not necessarily those of BSI Group or Caspian Publishing. Neither Caspian Publishing nor BSI Group accept responsibility for advertising or editorial content, nor for that appearing on linked third-party websites. Reproduction in whole or in part is forbidden without written permission from BSI Group or Caspian Publishing.
As part of its evolving governance, risk and compliance strategy, BSI has acquired the Supply Chain Security Division of First Advantage Corporation.
Sapphire earns a standards hat-trick
Sapphire Energy Recovery, the waste processing and resource recovery business owned by Lafarge Cement, has achieved certification to three management systems standards (ISO 9001 Quality management, ISO 14001 Environmental management and BS OHSAS 18001 Health and safety management) from BSI. Sapphire is the UK's leading processor of used tyres, and sources and manages the logistics of a range of waste-derived fuels and raw materials for the cement industry.
Airbus in the UK has achieved certification to BS 25999, the Business Continuity Management (BCM) standard, following an audit from BSI. The certification covers Airbus? wing manufacturing site in Broughton, North Wales and becomes the first aerospace manufacturing company to receive certification to this standard by BSI.
Gerda, a leading developer and manufacturer of products for the security industry, has become the first company to be awarded the Kitemark for thief-resistant lock assemblies, in line with BS 10621:2007 Thief resistant dual-mode lock assembly.
Monarch Airlines chooses BSI for its European Union Emission Trading System (EU ETS) verification
Monarch Airlines has selected BSI as its provider of verification services against the requirements of the EU ETS directive. This comes in response to the industry's requirement to monitor its CO2 emissions and demonstrate compliance with the directive by submitting a verified annual emissions report by 31 March every year from 2011 onwards.
Question: Why is risk management important to business?
First, there's more to risk management than just managing risk. Most organizations will talk about risk assessments, but the question is: what are they assessing? If you don't know what the threats are, then how can you conduct an effective risk assessment?
Have a standards-related question for BSI or a comment on the website? We'll find the right person to answer.
