Accenture Philippines keeps a close eye on information security
04 Feb 2008
Topics: Information security, ISO/IEC 27001, Philippines, China
Accenture Delivery Center in the Philippines recently achieved certification to ISO/IEC 27001 - the international standard for Information Security Management Systems (ISMS) - for its Business Process Outsourcing (BPO) operations. This follows on from its ISO/IEC 27001 re-certification for its technology services in May 2007.
Information security is vital when working with data across a global organization such as Accenture. An ISMS is a systematic approach to managing and ensuring the security of critical company information.
ISO/IEC 27001 certification encompasses people, processes and IT systems. An ISMS provides a set of management standard specifications on the types of security controls that an organization should implement to recognize and address security risks by establishing controlled procedures, policies, and best practices for information, personnel, network, and physical security.
For Accenture, certification to ISO/IEC 27001 helps guarantee confidentiality, integrity and availability of the valuable information it manages for the company and on its clients' behalf. It covers the non-voice processing deals of Accenture's BPO organization in the Philippines, including the service delivery operations, client services organization, business operations organization and shared support services.
According to Beth Lui, country managing director: "Accenture takes pride in providing our global clients and company stakeholders the assurance of a comprehensive information security management system that ensures business continuity amid today's threats. Passing the stringent requirements for ISO/IEC 27001 certification reinforces Accenture's credibility as a leading global delivery services company for both IT and business processes and its commitment to provide the highest quality industry standards of services to our clients."
BSI China recommended the certification of Accenture BPO to ISO/IEC 27001 standard in June 2007, with the company subsequently passing the audit.
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