Accenture going green
07 Dec 2007
Topics: Environment, ISO 14001, Spain
Accenture Group is a global provider of management consultancy, technology services and outsourcing management, with 170,000 people working in 48 countries. Its net revenues were US$19.70 billion for the fiscal year ended August 31, 2007.
As an organization, Accenture Group has a commitment to incorporating the best environmental practices in the development of its management processes, and has implanted social responsibility into the way it does business - a matter of increasing concern for Accenture clients and employees. It encourages people to use resources carefully, engages with environmentally responsible suppliers and collaborates with clients to improve their environmental performance.
Words into actions
Accenture Spain has taken these measures a step further, and last year achieved certification to ISO 14001 in one of its three Spanish offices, with the remaining two adopting the standard in 2007.
Its Torre Picasso office in Madrid led the way across its consulting, solutions and outsourcing businesses. A team of five employees designed and developed an environmental management system - noted as highly innovative by BSI's auditor - that uses processes to drive more efficient energy consumption, recycling and reducing paper use, as well as separating and managing waste generated by the office. The environmental measures it adopted in 2006 on the way to achieving certification to ISO 14001 resulted in a three per cent reduction in electricity consumption and an impressive 81 per cent recycling of generated waste.
Accenture Spain was already some way down the road to becoming greener - the company has been implementing environmental initiatives since 2004. These have resulted in 100 per cent of paper used being environmentally friendly and the implementation of a waste separation system. Additionally measures have been taken to institute appropriate management of dangerous waste and to reuse 10 per cent of the computing equipment that is no longer in use by donating it to local not-for-profit organizations. It has reduced its use of plastic bottles by 800,000 and recycles 300 mobile phones annually.
Going countrywide
With the success of the Torre Picasso office to emulate, Accenture's other Madrid office in La Finca and its Barcelona operation in Diagonal followed suit in 2007 and both achieved the ISO 14001 certification with BSI this year.
Both offices have adopted programmes to consume resources responsibly, controlling and reducing the consumption of paper, electricity and water, as well as waste management programmes. According to the audit team, communication has been vital in inspiring Accenture's employees to maintain certification standards through posters, training and an internal website for advice and feedback.
External recognition
For Accenture Spain, the certification represents an important external recognition of the work the organization has done to identify its environmental impacts and implant a programme of continuous improvement which, not incidentally, means it effectively fulfils its obligations to meet environmental legislation.
Almudena Rodriguez Beloso, operations manager for corporate social responsibility and environmental management, explains that the Environment Department developed metrics to meet annual objectives and is now offering assistance to other countries in the Group in the wake of the success in Spain. "This achievement shows our employees as well as future generations that Accenture is committed to sustainable development," he says.
Adds Vicente Moreno, Accenture Spain's country managing director: "Accenture's ISO 14001 certification across Spain is based on continuous improvement. These results have far exceeded the goals set in the initial environmental programme."
Business Standards © 2009. Editorial produced by Caspian Publishing in association with the British Standards Institution. Editorial opinions expressed on are not necessarily those of BSI Group or Caspian Publishing. Neither Caspian Publishing nor BSI Group accept responsibility for advertising or editorial content, nor for that appearing on linked third-party websites. Reproduction in whole or in part is forbidden without written permission from BSI Group or Caspian Publishing.
Levi Strauss & Co (LS&CO), the global clothing brand, was the first company to put in place a supplier code of conduct (Terms of Engagement - TOE) covering ethical and environmental standards. With products sold through more than 55,000 retail outlets, this was a big step for the organization and its suppliers.
Primark's ethical auditing agenda
Primark, one of Europe's largest clothing retailers, has selected BSI's Entropy Software™, the web-based supply chain audit, compliance and performance management system, as part of its ethical trade strategy.
Lockheed Martin UK - INSYS has achieved certification toBS OHSAS 18001 Occupational health and safety management systems. Certification was achieved following an independent assessment by BSI, against a set of challenging requirements. During a year-long effort, workplace hazards were identified and addressed; and operating procedures were reviewed and updated, with employees receiving tailored training on health and safety disciplines.
Policing the Kitemark: Kent Trading Standards
Late in 2008, Kent Trading Standards (KTS) successfully prosecuted the UK retailer of a particular brand of unsafe carbon monoxide detectors, following a lengthy investigation. As part of its case, KTS was able to prosecute the company for misuse of the BSI Kitemark symbol, a first of its kind in the UK. The retailer was fined £65,000 with more than £5,000 in costs, representing the largest financial penalty ever secured by KTS.
Can your business afford a loss of reputation as the result of an incident?
This was the question that led a recent conference hosted by BSI in partnership with the Royal Geographical Society (with IBG). The topic for discussion was the updated BS 8848 + A1:2009 Specification for the provision of visits, fieldwork, expeditions and adventurous activities outside the United Kingdom.
Question: Can standards really help minimize the need for regulation?
Regulation and legislation keep business on a level playing field and help mitigate against risk, as was acknowledged by The Hampton Review in 2005.
Have a standards-related question for BSI or a comment on the website? We'll find the right person to answer.